Service Terms

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Introduction

These Service Terms (the "Terms") govern your access to and use of the OKX platform (including the website, mobile applications, and API) ("OKX Platform"). By browsing, accessing, or using the OKX Platform, you ("User" or "you") agree to be bound by these Terms. Please read them carefully.

Depending on your jurisdiction of residence and registration date, these Terms apply between you and one of the following service providers ("we", "us", or "our"):

The term "OKX" refers collectively to OKX Bahamas, OKX Hong Kong, OKX Brazil, OKX Singapore, OKX Argentina, or Aux Cayes, depending on your applicable jurisdiction. The term "Group" refers to all aforementioned entities collectively.

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1. Preliminary Provisions

1.1 Access to Services

By clicking the "Create Account" button or accessing the OKX Platform, we may grant you access to our trading platform via software, APIs, technology, products, and features.

1.2 Binding Agreement

You agree to comply with these Terms and all incorporated policies. If you have questions about these Terms or your use of the OKX Platform, please visit our support center.

1.3 Acceptance Required

If you do not agree to these Terms, you are not permitted to access or use our services and must immediately leave the OKX Platform.

1.4 Modifications to Terms

We reserve the right to modify these Terms or any policy at any time at our sole discretion, subject to applicable laws.

1.5 User Rights Upon Updates

If you disagree with updated Terms, your sole remedy is to close your account within 30 days of notice. Continued use after this period constitutes acceptance.

1.6 Governing Agreement

Unless otherwise specified, these Terms supersede any other agreements between you and us.

1.7 Communication Method

All formal communications will be conducted via email unless otherwise agreed.

1.8 Language Control

All communications shall be in English. In case of conflict between English and translated versions, the English version prevails.

2. Eligibility and Prohibited Use

2.1 User Representations

By accessing our services:

2.2 Jurisdictional Limitations

We may not offer services in all jurisdictions. Refer to our Risk & Compliance Disclosure for details.

2.3 Voluntary Use

You affirm that your use of the OKX Platform is voluntary and not directed by third parties.

3. Prohibited Businesses

You must not use our services for any of the following activities ("Prohibited Businesses"):

We may suspend or terminate your account if we suspect involvement in Prohibited Businesses.

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4. Description of Services

4.1 Trading Platform

We provide an online platform where eligible users can hold and trade digital assets (e.g., cryptocurrencies) and derivatives linked to such assets.

4.2 Supported Services Include:

4.3 Service Variability

Not all services are detailed here; specific terms may apply and can be found in the "Product Documents" section.

4.4 Market Matching & Affiliate Trading

We facilitate user-to-user matching. In limited cases, affiliated entities may trade as principal on the platform. Such trades are indistinguishable from others and may match with yours.

4.5 Asset Pooling

Your digital assets may be pooled with others'. They are not covered by deposit insurance schemes.

4.6 Beneficial Ownership

You represent that you are the true beneficial owner of all assets in your account and do not act as nominee or trustee.

4.7 Order Execution Requirements

Orders require sufficient available balance for settlement, margin (if applicable), and fees.

4.8 Information Accuracy Disclaimer

While we strive for accuracy, information on the OKX Platform is provided "as is" and without warranties.

4.9 User Equipment Responsibility

You are responsible for internet devices and associated costs (e.g., data plans).

4.10 Communication Consent

You authorize us to send account-related communications via email, SMS, push notifications, etc.

4.11 Service Availability

Services are provided "as available." We cannot guarantee uninterrupted access due to technical or external factors.

4.12 No Liability for System Downtime

We are not liable for losses due to:

4.13 Abnormal Transaction Handling

We reserve the right to cancel, reverse, or correct transactions involving:

We will not be liable for resulting losses.

FAQ: What happens if my transaction gets reversed?

We may reverse transactions due to system anomalies or suspected financial crime. While rare, such actions protect platform integrity. You will be notified where possible.

Can I trade against OKX itself?

For OKX Singapore users, each transaction is executed directly with OKX Singapore as counterparty. For others, trades occur peer-to-peer unless matched with an affiliate’s order.

Are my funds insured?

No. Digital assets held on OKX are not protected by government deposit insurance programs.

5. Trading on the OKX Platform

5.1 Order Submission

Users place buy/sell orders ("Orders") through the platform.

5.2 Accuracy Responsibility

You are solely responsible for verifying trade details before submission.

5.3 Platform Availability

The OKX Platform operates 24/7 except during maintenance or unforeseen outages.

5.4 Compliance Enforcement

We may restrict access or reject orders if we suspect legal violations.

5.5 Sufficient Balance Requirement

Orders require adequate funds covering both asset cost and fees.

5.6 Fund Locking Mechanism

Assets involved in pending orders are locked until execution or cancellation.

5.7 Order Cancellation

You may cancel unexecuted orders before blockchain confirmation.

5.8 Transaction Confirmation

We send confirmations via email or app notification upon order placement, cancellation, or partial/full execution.

5.9 Key Trading Principles

6. Risk Disclosure

Digital asset trading involves significant risks:

You must assess whether digital asset trading aligns with your financial goals and risk tolerance.

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7. Your OKX Account

Account Registration & Security

You must provide accurate identity information during registration and keep it updated. You are responsible for securing login credentials (passwords, API keys). Loss of credentials may result in irreversible account access issues.

We may freeze accounts suspected of unauthorized access or policy violations.

In case of death or prolonged inactivity (over 12 months), we may report assets as unclaimed property and liquidate them per local laws.

Final Provisions

These Terms are governed by English law. Disputes will be resolved through arbitration under HKIAC rules in Hong Kong.

We reserve the right to modify these Terms at any time. Continued use constitutes acceptance.

For complaints or inquiries, contact our customer support team directly through official channels.

All rights not expressly granted herein are reserved by OKX.

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