Common Questions About Cryptocurrency Trading in Hong Kong

·

Cryptocurrency trading has become increasingly popular in Hong Kong, with more individuals seeking fast, secure, and cost-effective ways to buy and sell digital assets. Whether you're a beginner or an experienced investor, understanding how a trusted local platform operates is essential. This guide answers the most frequently asked questions about cryptocurrency trading services in Hong Kong—covering identity verification, fees, available coins, platform advantages, and legal compliance—all while ensuring transparency, security, and ease of use.

Why Is Identity Verification Required?

To maintain a secure and compliant trading environment, identity verification is a mandatory step for all users. We collect government-issued identification documents and proof of address to confirm that the person conducting transactions matches the account holder’s details.

This process helps prevent money laundering, fraud, and unauthorized use of digital assets by malicious actors. It also ensures full compliance with Hong Kong’s financial regulations and anti-money laundering (AML) requirements set by local regulatory authorities.

All personal information is encrypted and stored securely using industry-standard protocols. We are committed to protecting your privacy and only retain data as long as legally required. Your trust is our priority, and we never share sensitive information with third parties without proper authorization.

👉 Discover how secure crypto trading starts with simple verification steps.

What Are the Trading Fees?

Our mission is to offer fair and transparent pricing by closely aligning with the mid-market rate for cryptocurrency trades. We aim to minimize costs for investors—especially those entering the market or making frequent small transactions.

The standard trading fee is 1.5% of the transaction amount, or HKD $500, whichever is higher. This structure ensures sustainability while keeping costs low compared to many other platforms that charge fixed premiums or hidden fees.

Unlike exchanges that impose minimum trade thresholds, we do not enforce a minimum transaction value. You can start investing with as little as HKD $1 worth of Bitcoin (excluding fees), making it accessible even for first-time buyers.

This flexibility supports financial inclusivity and empowers users to build their portfolios gradually without pressure.

Which Cryptocurrencies Can I Trade?

We support a wide range of major and widely adopted cryptocurrencies, ensuring versatility for diverse investment strategies.

Primary Trading Pairs:

Additional Supported Coins:

While we focus on established and liquid digital assets, we continuously evaluate new tokens based on demand, security, and market stability. If you're interested in a specific cryptocurrency not listed here, feel free to reach out through customer support for assistance.

Our platform prioritizes user needs by offering access to both mainstream and niche coins, all within a regulated and secure framework.

👉 Start trading top cryptocurrencies with competitive rates today.

What Makes This Platform Unique?

Founded in 2020 by seasoned traders with deep roots in the Asian crypto market, our platform was built to solve real-world challenges faced by investors—especially high entry barriers and excessive fees.

The founding team began trading under personal accounts as early as 2016 across global peer-to-peer platforms like Binance P2P, LocalBitcoins, and Paxful. Over time, they developed strong relationships with hundreds of professional traders across Hong Kong, Singapore, Australia, and other parts of the Asia-Pacific region.

By removing intermediary layers and associated platform usage fees (typically around 0.5%), we pass the savings directly to our users. This allows clients to trade Bitcoin and other major cryptocurrencies at prices closer to the true market midpoint.

We also cater specifically to beginner cryptocurrency investors who may be intimidated by complex interfaces or large minimum investments. With no minimum trade limits beyond HKD $1 for Bitcoin purchases, we make it easy for anyone to get started—regardless of budget.

Our goal isn’t just to facilitate trades—it’s to educate, empower, and build long-term trust within the growing digital asset community.

Is the Platform Legal and Secure?

Yes. Our company operates as a fully registered business in Hong Kong under the Companies Ordinance, adhering to all applicable local laws and corporate governance standards.

Although we are not licensed by the Securities and Futures Commission (SFC) for Type 1 (securities trading) or Type 7 (automated trading services), this is because we do not offer security tokens or derivatives. Instead, we provide direct peer-to-peer trading of genuine cryptocurrencies such as Bitcoin and Ethereum—assets currently outside the scope of SFC licensing requirements when traded directly between users.

We prioritize security through multiple layers:

Additionally, our presence as verified merchants on major cryptocurrency platforms adds another layer of credibility and accountability.

You can trade with confidence knowing that your transactions occur within a transparent, legally compliant environment focused on protecting user interests.

Frequently Asked Questions

Q: Do I need to verify my identity every time I trade?
A: No. Once your identity is verified during initial registration, you won’t need to repeat the process for future trades unless there are changes to your information or regulatory updates require reconfirmation.

Q: Are there any hidden charges besides the 1.5% fee?
A: Absolutely not. The fee structure is fully transparent—either 1.5% of the transaction value or HKD $500 (whichever is higher). There are no additional processing fees, withdrawal fees, or surprise charges.

Q: Can I buy fractions of a Bitcoin?
A: Yes. You can purchase as little as HKD $1 worth of Bitcoin, allowing you to invest small amounts regularly without needing to buy a whole coin.

Q: How quickly are trades processed?
A: Most transactions are completed within minutes after payment confirmation. Processing speed depends on network congestion and payment method but typically takes less than 30 minutes.

Q: Is customer support available in English and Chinese?
A: Yes. Our support team offers assistance in both English and Cantonese/Mandarin to serve Hong Kong’s bilingual community effectively.

Q: Does the platform store my cryptocurrency?
A: No. We act as a facilitator between buyers and sellers. Once a transaction is complete, funds go directly to your personal wallet. We do not hold user assets.

With a strong foundation in trust, affordability, and accessibility, our service stands out as a reliable choice for cryptocurrency trading in Hong Kong. Whether you're taking your first step into digital finance or expanding your portfolio, we're here to make the process seamless and secure.

👉 Join a trusted platform built for real crypto investors—start trading now.