3 Hong Kong Becomes First Telecom Provider in Hong Kong to Accept Cryptocurrency Payments

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The telecommunications landscape in Hong Kong has taken a bold leap into the digital future. 3 Hong Kong, a leading mobile network operator, has officially become the first telecom provider in Hong Kong to accept cryptocurrency payments for phone bills, mobile devices, and value-added services. This groundbreaking initiative is made possible through a strategic partnership with FTX US, a prominent international digital asset exchange platform.

Powered by FTX Pay, FTX US’s cryptocurrency payment solution, this collaboration marks a significant milestone in the convergence of traditional telecom services and blockchain innovation. Starting immediately, eligible Hong Kong residents can now use designated cryptocurrencies to settle monthly bills, purchase smartphones, and access a range of telecom services online—ushering in a new era of financial flexibility and digital convenience.

Pioneering the Future of Digital Payments in Telecom

The integration of cryptocurrency into everyday telecom transactions represents more than just a payment option—it’s a signal of evolving consumer expectations and the growing legitimacy of digital assets in mainstream commerce.

As part of this initiative, 3 Hong Kong customers can seamlessly pay for services using select cryptocurrencies via the FTX Pay gateway. The service supports multiple wallet types, ensuring broad accessibility for users already engaged in the crypto ecosystem. Notably, 3 Hong Kong does not impose any administrative fees on these transactions, nor is there a minimum spending requirement—making it a user-friendly and cost-effective option.

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Transactions are expected to be confirmed within approximately 15 minutes, depending on the specific cryptocurrency used and network conditions. While processing times may vary slightly based on blockchain congestion and compliance checks, the overall experience is designed to be fast, secure, and transparent.

This move positions 3 Hong Kong as a trailblazer in fintech adoption within the regional telecom sector. By embracing blockchain technology, the company not only enhances customer choice but also aligns itself with the global shift toward decentralized finance (DeFi) and digital identity ecosystems.

A Strategic Step Toward the Metaverse Economy

The decision to adopt cryptocurrency payments isn’t isolated—it’s part of a broader digital transformation strategy. In July of the previous year, 3 Hong Kong made headlines by entering the NFT and digital art space, signaling its long-term commitment to exploring next-generation digital experiences.

Now, with FTX Pay integration, the company is laying the groundwork for deeper engagement in the metaverse economy. As virtual worlds grow in complexity and commercial activity, having native support for digital currencies becomes essential. This initiative enables customers to transition smoothly from physical-world telecom services to digital-world transactions—bridging two increasingly interconnected realms.

“We are proud to be the first telecom provider in Hong Kong to accept cryptocurrency payments,” said Stephen Ku, Executive Director and CEO of Hutchison Telecommunications Hong Kong Holdings. “Since our entry into the digital art market last year, we’ve been actively preparing this innovative payment method. Our collaboration with FTX US and the launch of FTX Pay represent a step forward in building a new digital world—one that empowers customers to engage in metaverse commerce with confidence and ease.”

This vision underscores a forward-thinking approach: telecom isn’t just about connectivity anymore—it’s about enabling participation in an evolving digital society.

How It Works: Using Cryptocurrency to Pay Your Bill

For customers interested in using this service, the process is straightforward:

  1. Create an FTX US Account: Users must first register and verify their identity on the FTX US platform.
  2. Link a Supported Wallet: FTX Pay supports a variety of cryptocurrency wallets, allowing users to send funds directly from their preferred storage solution.
  3. Select Cryptocurrency at Checkout: When paying a 3 Hong Kong bill or purchasing a service online, choose FTX Pay as the payment method.
  4. Complete the Transaction: Send the required amount in an accepted cryptocurrency. Once confirmed on the blockchain, the payment is processed.

Currently, only Hong Kong residents are eligible to use this service. It is not available to users in mainland China, reflecting both regulatory considerations and targeted market rollout plans.

Moonvault Partners Limited serves as 3 Hong Kong’s official blockchain advisory partner, providing technical and strategic guidance throughout this digital evolution.

Why This Matters for the Future of Finance

The partnership between 3 Hong Kong and FTX US goes beyond convenience—it reflects a growing trend of real-world crypto adoption across industries. As more consumers hold digital assets, demand for practical use cases increases. Paying utility bills, telecom fees, or subscription services with crypto transforms these assets from speculative instruments into functional tools of daily life.

Adam Jacobs, Managing Director at FTX, emphasized the broader implications:

“This collaboration is another step in enabling creative and meaningful uses of cryptocurrency for our users. It’s one of our top operational goals—to identify opportunities that help innovative companies like 3 Hong Kong offer real choices in how customers pay their bills. Hong Kong is a forward-looking international financial hub, and we welcome the robust business and regulatory environment it offers for such innovations.”

Hong Kong’s supportive stance on fintech and virtual assets makes it an ideal testing ground for such initiatives—balancing innovation with compliance.

Frequently Asked Questions (FAQ)

Q: Which cryptocurrencies are accepted for payments?
A: The supported cryptocurrencies are determined by FTX Pay. Users should check the FTX US platform for the latest list of accepted digital assets.

Q: Are there any fees for using cryptocurrency to pay my 3 Hong Kong bill?
A: No. 3 Hong Kong does not charge any additional administrative fees for crypto payments, and there is no minimum transaction amount.

Q: How long does a cryptocurrency payment take to process?
A: Most transactions are confirmed within 15 minutes, though processing time may vary based on network congestion and the specific blockchain used.

Q: Can I use this service if I live outside Hong Kong?
A: Currently, only Hong Kong residents are eligible. The service is not available in mainland China or other regions.

Q: Do I need to create an account with FTX US?
A: Yes. To use FTX Pay, you must have a verified account on FTX US and link a compatible cryptocurrency wallet.

Q: Is my personal and financial data secure when using FTX Pay?
A: Yes. Both 3 Hong Kong and FTX US adhere to strict security protocols and compliance standards to protect user information and ensure transaction integrity.

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The introduction of cryptocurrency payments by 3 Hong Kong sets a new benchmark for innovation in Asia’s telecom industry. It demonstrates how traditional sectors can successfully integrate blockchain technology to enhance customer experience, improve payment flexibility, and prepare for the next wave of digital transformation.

As adoption grows and infrastructure improves, we can expect more service providers—from utilities to retail—to follow suit. For now, 3 Hong Kong stands at the forefront, proving that the future of money isn’t just digital—it’s decentralized.

👉 See how you can turn your crypto into real-world value with simple, secure transactions.

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