In today’s rapidly evolving digital economy, opportunities are no longer confined by borders. Airtm is at the forefront of this transformation, building financial infrastructure that empowers digital entrepreneurs across the developing world. As a bridge between global marketplaces and independent workers, Airtm enables seamless cross-border payments through a robust peer-to-peer (P2P) platform supporting over 400 payment methods across 100+ countries.
At the heart of this mission is the Marketplace Associate — a dynamic, data-driven role designed for professionals passionate about fintech, global markets, and real-world impact.
The Vision Behind Airtm
Airtm envisions a world where geography and economic status don’t limit potential. By integrating underserved populations into the global digital economy, the platform allows individuals to earn, spend, and save with greater freedom. This isn’t just about transactions — it’s about financial inclusion, empowerment, and equity.
Through its innovative model, Airtm connects digital workers with international clients, streamlining mass payments and wallet services while reducing friction in cross-border finance. Whether you're a freelancer in Nigeria, a developer in Indonesia, or a designer in Colombia, Airtm unlocks access to global income streams.
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Role Overview: Marketplace Associate
The Marketplace Associate plays a critical role in optimizing Airtm’s P2P ecosystem. This position sits at the intersection of data analysis, market research, and user engagement — requiring both technical acumen and deep empathy for users across diverse regions.
You’ll be responsible for understanding the pulse of the marketplace: tracking transaction trends, identifying performance bottlenecks, and uncovering new growth opportunities. Your insights will directly influence product decisions, risk mitigation strategies, and expansion into emerging markets.
Why This Role Matters
With millions of transactions happening globally every month, even small improvements in efficiency or usability can have exponential effects. As a Marketplace Associate, you’ll help shape the user experience for digital workers and businesses alike — ensuring trust, speed, and accessibility remain core to Airtm’s platform.
Key Responsibilities
1. Master the Marketplace Ecosystem
Become an expert in both crypto and fiat P2P transaction dynamics. Analyze pricing trends, liquidity patterns, and regional behaviors to identify anomalies and opportunities. You'll monitor real-time data to ensure optimal marketplace health.
2. Understand User Behavior
Go beyond metrics. Dive into the motivations, challenges, and habits of cashiers and clients across different markets. Conduct interviews and surveys with power users to gather qualitative insights that complement quantitative data.
3. Expand Market Reach
Lead exploratory research into untapped regions and underutilized payment methods. Benchmark against industry leaders to assess competitive positioning and recommend strategic enhancements.
4. Track Performance Metrics
Define, monitor, and report on KPIs such as transaction success rate, dispute resolution time, volume fluctuations, and user retention. Use dashboards built in tools like Tableau to visualize trends and share findings across teams.
5. Support Risk Management
Identify potential fraud indicators or money laundering risks within P2P flows. Collaborate with compliance and security teams to implement preventive measures without compromising user experience.
6. Drive Product Innovation
Work closely with product, engineering, and marketing teams to propose new features, promotions, or campaigns based on data insights. Contribute to documentation and training materials to standardize marketplace operations.
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Required Skills & Qualifications
To thrive in this role, candidates should bring a mix of analytical rigor, cultural awareness, and entrepreneurial drive.
- Education: Bachelor’s degree in Business Engineering, Industrial Engineering, Data Science, Economics, or a related field.
- Experience: Minimum of 2 years in data analysis, market research, or a similar analytical role.
Technical Proficiency:
- Strong command of SQL for querying large datasets.
- Experience with Tableau or similar BI tools for data visualization.
- Familiarity with Python for automation and advanced analytics (preferred).
- Analytical Mindset: Ability to derive actionable insights from complex datasets and communicate them clearly to non-technical stakeholders.
- Language Skills: Fluency in English required; proficiency in Spanish or Portuguese is a significant advantage given Airtm’s presence in Latin America.
- Domain Knowledge: Understanding of fintech trends, digital currencies (e.g., stablecoins, Bitcoin), and P2P platforms.
- Soft Skills: Excellent cross-functional communication, proactive problem-solving attitude, and comfort working in fast-paced environments.
Core Keywords
This role centers around several key themes essential for SEO visibility and audience targeting:
- Web3 jobs
- P2P marketplace analyst
- Fintech career
- Cross-border payments
- Data analysis in crypto
- Digital economy jobs
- Remote fintech roles
- Market research in blockchain
These keywords naturally reflect search intent from professionals exploring careers at the intersection of finance, technology, and global impact.
Frequently Asked Questions (FAQ)
Q: Is this role remote?
A: Yes, Airtm supports remote work arrangements, allowing professionals from around the world to contribute to its global mission.
Q: Do I need prior experience in cryptocurrency?
A: While direct crypto experience is beneficial, what matters most is your ability to learn quickly and apply analytical skills to new financial models. Familiarity with digital wallets or P2P trading platforms is a plus.
Q: What does a typical day look like for a Marketplace Associate?
A: You might start by analyzing overnight transaction data, then conduct a user interview in a target market, followed by collaborating with product on a new feature rollout. No two days are exactly alike.
Q: How does Airtm ensure compliance in high-risk markets?
A: Airtm employs robust KYC/AML protocols and continuously monitors transaction patterns using automated systems and human oversight.
Q: Can I grow within the company from this role?
A: Absolutely. The Marketplace Associate role offers exposure to product development, risk management, and international expansion — ideal for long-term career growth in fintech or Web3.
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Final Thoughts
The Marketplace Associate position at Airtm represents more than just a job — it's an opportunity to be part of a movement toward financial democratization. If you're passionate about data, driven by impact, and excited by the possibilities of Web3 and decentralized finance, this role offers a unique chance to make a tangible difference.
By combining analytical depth with real-world application, you’ll help build a more inclusive digital economy — one transaction at a time.